Service documents
These texts are drafts and will go through legal review before the service goes on sale. Fields in square brackets are not decided yet.
These documents govern the use of the santral.la service (web panel, web phone and apps). The company’s administrator accepts the first three on behalf of the company at the first sign-in to the panel; the accepted version and the date are recorded.
- Terms of Service Draft 0.1 · 30 September 2026 Scope of the service, obligations of both parties, fees, suspension and termination.
- Data Processing Agreement Draft 0.1 · 30 September 2026 How we process the data in your PBX on your instructions, security measures and deletion.
- Acceptable Use Policy Draft 0.1 · 30 September 2026 What the service must not be used for, and the steps taken after a violation.
- Cookie Policy Draft 0.1 · 30 September 2026 Cookies and browser storage used by the web panel and the web phone.
- Privacy Notice How personal data is processed.
- Service Level Agreement Not published yet Availability targets and support response times.
- Sub-processors Not published yet Providers that process data while the service is delivered.
The same documents in Turkish: Türkçe metinler. The privacy policy covers this website, the web panel, the web phone and the apps; the website’s own terms of use are published in Turkish.